Class enquiries / bookings: 0419 242 815 info@themeatroom.com.au

The Meat Room (MELE ENTERPRISE PTY LTD) ABN 46 129 285 703

Class & Demonstration Bookings

Full payment is required at the time of booking.

Please Note, 8 participants are required for classes to go ahead. A class may be postponed if the minimum participant numbers are not met.

Given the nature of preparation required for the class, paid bookings are non-refundable.

If you are unable to attend or wish to transfer to another class date, please advise us with at least 14 days’ notice.
If you have advised us with at least 14 days’ notice, we are happy to hold your class fee in credit for you to use for a future class.
If you have not advised us with at least 14 days’ notice, and we can’t fill your place in the class with another participant, your fee will be forfeited.

Postage & Delivery

The Meat Room online store currently does not ship to addresses outside of Australia. All prices and freight costs include Goods & Services Tax (GST) and are in Australian dollars.

Once paid in full, we despatch all our orders via Australia Post and/or designated freight transport companies. Your signature may be required to accept registered goods. Goods will be delivered during normal business hours and can be delivered to Australian PO Boxes. As a guide, goods delivered within Australian will take 5 to 10 working days. Unfortunately, we are unable to guarantee time of delivery.

It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

If the order is yet to be despatched, changes to the order can be made by contacting The Meat Room via phone or email. In the event the order has been dispatched, then freight costs will be incurred by you to re-send the order to your required address.

It is the responsibility of the customer to inform us if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.

Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place. We reserve the right to cancel orders at any time.

Return, Exchange & Refund

If you receive a product that you believe is not what was expected, we will replace the item or refund your money at our discretion. It will be your responsibility and expense to mail the item back to our postal address in its original new, unused and undamaged condition within 14 days of the purchase date. Refunds will be credited to the original payment account.

If you have purchased the incorrect item and would like an exchange or refund, you will be required to pay for the return postage to The Meat Room, in addition to the postage fee for the replacement item. If you exchange for a higher priced item, you will be required to pay the price variance.

We recommend taking out postal insurance before returning any items.

Prior to returning the product, we suggest you call The Meat Room to obtain return authorisation and any further instructions. Equipment maybe returned at either the retail place of purchase, or through post to The Meat Room: 26 O’Gradys Road Kilmore East VIC 3764.

Privacy

We have committed ourselves to protecting your privacy and complying with the Australian Privacy Principles which are contained in the Privacy Act 1988 (Privacy Act). We use the information gathered to enable your account and to enhance your online experience. We will not sell our database of customer details or details about customers to a third party. Any and all information collected on this website will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law.

We may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of our users, or others.

When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully. It also helps us in maintaining your account.

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use our website.

The Meat Room may also automatically collect information when you connect to this website which is not personally-identifiable. For example, the referring URL that may have brought you this website and the domain name of the website from which you linked to our website. This information assists The Meat Room in better understanding usage of this website.

By using our website, you consent to the collection and use of this information by us. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Secure Transactions

We offer PayPal and Credit Card processing where payments are made directly through PayPals SSL Encryption software to insure your personal details are kept safe. None of your payment details are stored.

Warranty

The Meat Room products are warranted against defects in manufacture for 12 months from date of purchase. A copy of the receipt is required as proof of purchase. The Meat Room will repair or replace any manufacturing defects at its discretion. The warranty does not cover normal wear and tear, accidental damage, physical stress, inadequate care and treatment, and exposure to extreme conditions. The Meat Room retains the right to define these conditions.

The warranty does not extend to product repaired or modified by someone else. Customers are required to follow product care instructions and take all reasonable precautions to maintain the product. Equipment that is covered by warranty or repair maybe exchanged in either the retail place of purchase, or through post to The Meat Room: 26 O’Gradys Road Kilmore East VIC 3764. The Meat Room retains the right to return the warranty repair or replacement by post or courier. For further information, please contact The Meat Room.

Continuing Improvement & Pricing

Due to our policy of continuing improvement, The Meat Room reserves the right to alter the specifications or design of its products without prior notice. Similarly, pricing is also subject to change without prior notice.

Terms & Conditions

Please read the following terms and conditions of use carefully before using The Meat Room website.

Acknowledgement & Acceptance

This website is operated by The Meat Room (MELE ENTERPRISE PTY LTD) ABN 46 129 285 703. Your use of this website is subject to the Policies, Terms and Conditions outlined on this website, and are governed by the laws of the state of Victoria, Australia. By accessing and interacting with this website, you acknowledge that you have read and accept the Policies, Terms and Conditions. If you do not agree, please do not use this website. Without limiting our rights and remedies, The Meat Room may deny access to this website to anyone who breaches these Policies, Terms and Conditions. The Meat Room may amend these Policies, Terms and Conditions at any time without notice to you, and you should review them regularly. The updated version of these Policies, Terms and Conditions will supersede all prior versions.

Continuing Access & Use

Your access to this website is on the following terms and conditions:

  • you may only access and use this website in accordance with these policies, terms and conditions;
  • you may only access parts of this website that are designated for unrestricted public access;
  • all rights reserved, any unauthorised reproduction of any part of this website is an infringement of copyright;
  • you must not knowingly post or transmit or permit the transmission of any material to this website which contains a virus;
  • harassment in any manner or form on this website, including via e-mail is strictly prohibited;
  • if you provide The Meat Room with information when using this website, you warrant that you are entitled to provide the information; and
  • The Meat Room may at any time and without notice change the format and content of this website and suspend the operation of this website.

Intellectual Property Rights

The Meat Room and its licensors and/or suppliers, as applicable, own all intellectual property rights in and to this website and the products and information displayed in it, including but not limited to text, images, graphics, logos and trade marks.

Third-Party Websites

The Meat Room is not responsible for any information that does not originate directly from The Meat Room, for any links providing to third party sites, or for information or goods or services at or accessible from those third party websites. Responsibility for any of that content rests solely with those third parties, all of which have also have their own privacy and data collection policies. These linked sites are provided for your convenience only. No links may be made to this website without the prior written consent of The Meat Room. Applications for consent must be made to the The Meat Room: info@themeatroom.com.au.

Disclaimer

This website and the materials and products in this website are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, The Meat Room disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. The Meat Room does not represent or warranty that the functions contained in the website will be uninterrupted or error-free, that defects will be corrected, or that this website or the server that hosts The Meat Room website are free of viruses or other harmful components. The Meat Room does not make any warranties or representations regarding the use of the materials in this website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. The above limitations may not apply to you.

Limitation of Liability

The Meat Room shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Meat Room has been advised of the possibility of such damages. applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless The Meat Room, its officers, directors, employees, agents, licensors, distributors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your internet account.